Business Mantra | WhatsApp Api & Chatbot Service

Let’s Talk

WhatsApp defines a conversation as a 24-hour session of unlimited messaging between a person & a business.

The 24- hour conversation session begins when:

Business initiated Conversation: When businesses initiate messages to users (templated messages), this will initiate a conversation, regardless of whether users reply to that message within the next 24 hours.
User Initiated Conversation: A business reply to a user message is delivered within the 24 hour window
In both cases, the conversation session begins when the business message is delivered
There is no limit on the number of messages a business and a user can exchange in a single 24-hour conversation session

Your Brand: A business account clearly displays your company name at the top of the screen.
Your Business Logo for easy recognition.
Get Verified: With a verified badge in green, you gain more of your users trust.
Message Templates: Initiate conversations with pre-approved message templates
Send Rich Media: Relay multimedia messages as message templates and in the "support window". These include images, documents, videos, locations, and more.
Encryption: All messages are end-to-end encrypted

Create up to 10 menu options that let users respond to your message or take action
Quick click customizable buttons with 70+language support.
Used in FAQ menu, Take Out menu, Nearby store Location, Available reservation time, etc.

Create up to three buttons that lets a user respond to your message or take action.
Quick click customizable buttons with 70+language support.
Used in Uses Surveys, feedback, ratings, polls, etc.

Brands can now view all templates via the WhatsApp Business API.
Dashboard will display their current status (Approved/Rejected/ Pending Review) in real time.
DIY template management
No dependency for template management
API and Dashboard to create template

Business initiated messages startswhen a businesses initiatemessages to users. This will initiatea conversation, regardless of whether users reply to thatmessage within the next 24 hours
Needs pre-approved message templates and an Active Option
Send rich communication like text, images, documents,video files & interactive button (call to action & quick reply)

A User initiated messagestarts when a business replyto a user message isdelivered within the 24 hour window
Send text, images,documents, videos, audiofiles, locations
No Opt-in and No Pre- approved templates needed