RCS Business Messaging upgrades SMS with branding, rich media, interactivity, and analytics. With RCS, businesses can bring branded, interactive mobile experiences, right to the native Android messaging app.
RCS upgrades the SMS channel with branded communications, rich media, interactivity and data analytics.
No Installs or Downloads! Just tap and you are good to go!
- Reach out with personalisation and be relevant to your customers
- Boost your brand's presence with logos, brand names, videos, images, and carousels.
- Convert customers into Fans at every interaction with enriched messages
Benefits Of RCS Business Messaging
- Rich pictures
- High Quality Video
- Read Receipts with time stamp
- Suggested Replies
- Aligned to the GSMA;s Universal RCS Profile
Features of RCS Business Messaging
- Rich card improves user experience
- Carousel showing multiple products
- RBM users respond faster with Suggested Replies
- Suggested Actions (Call, URL & Maps)
- Analysis and Reporting to the management
- You can Show Brand Name, Verified Sender, Logo, Image, Video, Audio, PDF & Text.
RCS Business Messaging - Texting Redefined
- Higher customer engagement rate
- Contact center costs can be reduced
- RBM users respond faster with Suggested Replies
- Supports Fallback to SMS.
- No secondary app installation is required
- Messaging format Standard across all Android Mobile Phones
- Two way communication is supported
- Chatbot will be available for 24 hours
- All in all RBM has a Global Reach and a better substitute for OTT channels